Amudham Matrimony
Support

Account & Data Deletion

We value your privacy. You can choose to permanently delete your Amudham Matrimony account and all associated personal data at any time.

1

Delete via the App (Recommended)

The fastest way to delete your data is directly within the Amudham Matrimony mobile application:

  • Open the Amudham Matrimony app and log in.
  • Go to your Profile tab (bottom right icon).
  • Select the Settings tab within your profile.
  • Scroll down to the "Danger Zone" and tap Delete My Account.
  • Confirm the deletion when prompted.

2

Request Deletion via Email

If you have already uninstalled the app or cannot access your account, please send a deletion request to our privacy team.

Support Email

admamutham@gmail.com

* Please include your registered Email Address or Phone Number. Requests are typically processed within 48 hours.


What data will be deleted?

When you delete your account, we perform a "Hard Delete" from our production servers. This includes:

🖼️
All Profile & Gallery Photos
💬
All Chat Messages & Media
📝
Bio, Education & Work History
🆔
Government ID Documents

Note on Retention: For security and legal reasons, some data (like transaction history for rewards) may be retained in an anonymized format for up to 90 days in our encrypted backup logs before being permanently purged.

Developer Information

Know more about the team behind Amudham Matrimony

Developer Name

Amudham Matrimony Team

Contact Email

admamutham@gmail.com

Application Version

1.0.0

Platform

Android Mobile App

About Amudham Matrimony

Amudham Matrimony is a dedicated platform designed to help individuals find their perfect life partner. We combine modern technology with traditional values to create meaningful connections in a safe and respectful environment.

Privacy Policy

Last Updated: December 22, 2024

1. Introduction

Welcome to Amudham Matrimony ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

2.1 Personal Information

When you register and use our service, we collect:

  • Full name, date of birth, gender
  • Email address and phone number
  • Profile photos and gallery images
  • Educational qualifications and professional details
  • Family information and preferences
  • Religious beliefs and cultural background
  • Physical attributes (height, weight, etc.)
  • Government-issued ID documents (for verification purposes)

2.2 Communication Data

We collect and store messages, chat history, and media files exchanged through our platform.

2.3 Technical Data

We automatically collect:

  • Device information (model, operating system, unique device identifiers)
  • IP address and location data
  • App usage statistics and analytics
  • Log files and crash reports

3. How We Use Your Information

We use your information to:

  • Create and manage your profile
  • Match you with compatible profiles
  • Facilitate communication between members
  • Verify identity and prevent fraud
  • Send notifications about matches and messages
  • Improve our services and user experience
  • Comply with legal obligations
  • Process payments and manage subscriptions

4. Information Sharing and Disclosure

4.1 With Other Users

Your profile information is visible to other registered users based on your privacy settings and preferences.

4.2 Service Providers

We may share data with trusted third-party service providers who assist us in operating our application (cloud hosting, analytics, payment processing).

4.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

4.4 No Sale of Data

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and updates
  • Secure servers with firewall protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Control who can view your profile
  • Opt-out of promotional communications
  • Request a copy of your data
  • Restrict or object to certain data processing

7. Data Retention

We retain your personal information as long as your account is active or as needed to provide services. Upon account deletion, we perform a hard delete within 48 hours. Some data may be retained in anonymized form in encrypted backup logs for up to 90 days for security and legal compliance purposes.

8. Children's Privacy

Our service is intended for users aged 18 and above. We do not knowingly collect information from individuals under 18. If we discover that we have collected data from a minor, we will delete it immediately.

9. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Terms and Conditions

Last Updated: December 22, 2024

1. Acceptance of Terms

By downloading, installing, or using the Amudham Matrimony mobile application ("App"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our service.

2. Eligibility

To use Amudham Matrimony, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding contract
  • Not be prohibited from using the service under applicable laws
  • Be legally single, divorced, or widowed (seeking marriage)

3. Account Registration

3.1 Account Creation

You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Security

You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use or security breach.

3.3 One Account Policy

Each user may maintain only one active account. Creating multiple accounts may result in termination of all accounts.

4. User Conduct and Responsibilities

4.1 Prohibited Activities

You agree NOT to:

  • Provide false or misleading information
  • Impersonate any person or entity
  • Harass, abuse, or harm other users
  • Share explicit, offensive, or inappropriate content
  • Solicit money or financial information from other users
  • Use the service for commercial purposes without authorization
  • Scrape, copy, or reproduce content from the platform
  • Attempt to hack, disrupt, or compromise the app's security
  • Use automated systems (bots) to access the service
  • Discriminate against users based on caste, religion, or ethnicity

4.2 Content Standards

All photos, messages, and profile information must be appropriate, truthful, and comply with our community guidelines.

5. Services and Features

5.1 Profile Creation

Users can create detailed matrimonial profiles including personal information, preferences, and photos.

5.2 Matching and Search

We provide tools to search and match with compatible profiles based on your preferences.

5.3 Communication

Users can communicate through our in-app messaging system, subject to certain limitations based on subscription plans.

5.4 Premium Features

Certain features may require a paid subscription. Subscription terms, pricing, and benefits will be clearly disclosed before purchase.

6. Payments and Subscriptions

6.1 Subscription Plans

We offer various subscription plans with different features and durations. All prices are clearly displayed in the app.

6.2 Payment Processing

Payments are processed through secure third-party payment gateways. We do not store your complete credit card information.

6.3 Refund Policy

Refunds are handled on a case-by-case basis. Contact our support team within 48 hours of purchase for refund requests. Digital services are generally non-refundable once accessed.

6.4 Auto-Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You can manage subscriptions through your app store account settings.

7. Content and Intellectual Property

7.1 User Content

You retain ownership of content you upload but grant us a non-exclusive license to use, display, and distribute it for providing our services.

7.2 Platform Content

All content, features, and functionality of the app (design, graphics, software, text) are owned by Amudham Matrimony and protected by intellectual property laws.

7.3 Restrictions

You may not copy, modify, distribute, sell, or exploit any portion of the app without our express written permission.

8. Privacy and Data Protection

Your use of the app is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

9. Verification and Background Checks

While we may verify certain user information (phone numbers, email addresses, ID documents), we do not conduct comprehensive background checks. Users are responsible for their own safety and due diligence when interacting with other members.

10. Disclaimer of Warranties

The app is provided "as is" and "as available" without warranties of any kind. We do not guarantee:

  • That you will find a suitable match
  • The accuracy or reliability of user-provided information
  • Uninterrupted or error-free service
  • That the service will meet your specific requirements

11. Limitation of Liability

To the maximum extent permitted by law, Amudham Matrimony shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability shall not exceed the amount you paid for the service in the past 12 months.

12. Indemnification

You agree to indemnify and hold Amudham Matrimony harmless from any claims, damages, or expenses arising from your use of the service, violation of these terms, or infringement of any third-party rights.

13. Account Termination

13.1 By You

You may delete your account at any time through the app settings or by contacting support.

13.2 By Us

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms and Conditions
  • Engage in fraudulent or illegal activities
  • Create a risk or legal exposure for us or other users
  • Remain inactive for an extended period

14. Modifications to Service and Terms

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time. We may also update these Terms and Conditions periodically. Continued use after changes constitutes acceptance of the new terms.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These terms shall be governed by the laws of India.

15.2 Dispute Resolution

Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of courts in Tamil Nadu, India.

16. Miscellaneous

16.1 Entire Agreement

These terms, along with our Privacy Policy, constitute the entire agreement between you and Amudham Matrimony.

16.2 Severability

If any provision is found unenforceable, the remaining provisions will continue in full effect.

16.3 No Waiver

Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these terms without our written consent. We may assign our rights and obligations without restriction.

17. Contact Information

For questions, concerns, or support regarding these Terms and Conditions:

Important: By using Amudham Matrimony, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please discontinue use of the service immediately.